Privacy Policy

M&I Consulting Services LLC (doing business as Santana AutoSales)
Effective date: November 9, 2026  |  Last updated: November 9, 2026

M&I Consulting Services LLC ("we," "us," or "our") operates as an auto broker under the brand name Santana AutoSales. We help customers find and purchase vehicles by connecting them with car dealers and, when requested, with financing options. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It applies to information collected through our website, through Meta lead advertisements and instant forms on Facebook and Instagram, and through phone calls, text messages, and email communications with us.

If you submit information to us through a Meta lead ad (instant form), that information is governed by this Privacy Policy. Meta Platforms, Inc. separately collects and processes information under its own privacy policy for the operation of its platforms.

1. Contact Information

M&I Consulting Services LLC
100 Kings Point Dr., Suite 1105
Sunny Isles Beach, FL 33160, United States
Phone: (407) 690-3556
Email: [email protected]

2.Information We Collect

We collect the following categories of personal information:

Contact information you provide: first and last name, phone number, and email address, when you submit a form on our website, complete a Meta instant form, or contact us by phone, text, or email.

Vehicle and purchase information you provide: the type of vehicle you are interested in, your current vehicle, trade-in information, budget or monthly payment preferences, and timing.

Communications: records of our calls, text messages, and emails with you, including appointment scheduling information when you book a call or a test drive.

Information collected automatically: when you visit our website, we may collect your IP address, browser type, device information, pages visited, and similar usage data through cookies and similar technologies.

We do not knowingly collect personal information from anyone under the age of 18, and our lead advertisements are not directed to minors. If you believe a minor has provided information to us, please contact us and we will delete it.

3. How We Use Your Information

We use your information to:

Respond to your inquiry and help you find a vehicle that fits your needs and budget.

Connect you with car dealers that have matching inventory and, when you ask us to, with financing providers to explore financing options. Any financing is subject to the lender's own approval and terms.

Contact you by telephone call and text message (SMS) about your inquiry, including scheduling appointments, test drives, and follow-up.

Send you information about vehicles, offers, and services you asked about. You may opt out of marketing messages at any time.

Operate, maintain, and improve our website and advertising, including measuring the performance of our ads.

Comply with legal obligations and protect our rights and the rights of others.

4. Telephone Calls and Text Messages

By submitting your phone number to us, including through a Meta instant form, you consent to be contacted by M&I Consulting Services LLC by telephone call and text message (SMS) at the number you provided, regarding your inquiry and related vehicle and financing options. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, and you may ask us to stop calling you by telling us during a call or by contacting us using the information in Section 1. Opting out of marketing messages does not affect transactional messages related to an active inquiry or appointment you scheduled.

5. How We Share Your Information

We share your information only as described in this policy:

Car dealers: to check availability and pricing for vehicles you are interested in, and to arrange a visit, test drive, or purchase.

Financing providers: only when you ask us to explore financing options for you.

Service providers: companies that help us operate our business, such as our customer relationship management (CRM) system, appointment scheduling tools, and communication providers. They may use your information only to provide services to us.

Meta Platforms, Inc.: when you interact with our advertisements or instant forms on Facebook or Instagram, Meta collects information under its own privacy policy.

Legal requirements: when required by law, or to protect our rights, property, or safety, or the rights, property, or safety of others.

We do not sell your personal information.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, analyze site traffic, and measure advertising performance, including tools provided by Meta (such as the Meta Pixel) where enabled. You can control cookies through your browser settings. Blocking cookies may affect how the website works.

7. Data Retention

We keep your information only as long as needed for the purposes described in this policy, including responding to your inquiry, completing a transaction, and meeting legal and record-keeping obligations. When information is no longer needed, we delete it or anonymize it.

8. Your Rights and Choices

You may:

Request access to, correction of, or deletion of your personal information.

Opt out of marketing emails and text messages at any time (see Section 4 for text opt-out).

Ask us not to share your information with dealers or financing providers, although this may limit our ability to help you find a vehicle or financing.

To exercise any of these rights, contact us using the information in Section 1. We will respond within a reasonable time and as required by applicable law. We will not discriminate against you for exercising your privacy rights.

9. California Privacy Rights

If you are a California resident, you have the right under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), to know what personal information we collect and how we use and share it, to request deletion or correction of your personal information, and to opt out of the sale or sharing of your personal information. We do not sell or share your personal information for cross-context behavioral advertising. To submit a request, contact us using the information in Section 1. We will verify your identity before processing your request.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website and advertisements may contain links to third-party websites, including dealer and lender websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. If the changes are material, we will provide additional notice as required by law.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

M&I Consulting Services LLC
100 Kings Point Dr., Suite 1105
Sunny Isles Beach, FL 33160, United States
Phone: (407) 690-3556
Email: [email protected]